Average Score (587 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

587 Ratings

4.7 Average

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  • Amber S.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jeffrey T.09-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    My wife brought the vehicle in for its first oil change since purchasing. The wait was a little longer than expected since two techs called off and she understood. The thing that I was upset about is that my wife texted me that she is being charged for tire rotation. I think this should have been free. I buy tires at a tire store for $1,200 for my other vehicle and I get free rotation and alignment, I purchase a $35,000 car and have to pay for tire rotation just my opinion. Thank you Jeff

  • Dominic F.09-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Alaxiis was great.

  • Nanette W.09-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Joe Walker is the best!

  • Ian F.09-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    George was great. Made me feel important!

  • Janet G.09-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Donald S.09-15-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Amara M.09-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My experience with Tej was great. I loveee my new car. Great size, great on gas, all around the best.

  • Annette N.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Daewoon Y.09-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025