Average Score (587 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

587 Ratings

4.7 Average

Models
Types of Survey
Filter by

  • Ericka S.09-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Ann K.09-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Despite not taking my vehicle at the appointment time due to over runs with other repairs, two techs were assigned to my vehicle to complete the work in a timely manner

  • Keneya B.09-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The customer service is excellent.

  • Rachel J.09-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Linda W.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My car was repaired and ready the same day

  • Gwendolyn B.09-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service friendly courteous QUICK an professionally

  • Denita A.09-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Petra C.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Long time VW customer

  • Rashad E.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Alexis and George are great

  • Kathy S.09-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024