TYPE:ServiceMODEL:JettaYEAR:2019
Excellent communication about the car and service. Listens to me as a consumer
Average Score (587 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
The service dept staff was friendly, very attentive to detail and made the overall service experience very enjoyable!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2025
Came into service station explain to them everything that was going on with the vehicle. Also caught a flat tire. Had to wait until my warranty company approved them to fix the tire. I only had the car a month. They explained to me that they couldn’t look into anything else until September 23 a whole month later I am not happy with this vehicle at all came in a few days later after I purchased the vehicle telling him that the car was making certain noises when you turn the wheel or put your foot on the break he explained to me that it was because they were new brakes. I’ve had a new car before never experienced this Drove the car for a month now still hearing the noises things still not right I wouldn’t recommend this vehicle to anyone also the park assistance comes on when it feels like it, though you in a major hard stop which can give you whiplash. It also goes into emergency break when you’re backing up and nothing is behind you car is not safe.
TYPE:ServiceMODEL:TiguanYEAR:2024
Excellent in serving my vehicle and in customer service
TYPE:SalesMODEL:TiguanYEAR:2025
I am very happy with my purchase.
TYPE:ServiceMODEL:JettaYEAR:2021
You always do a great job.
TYPE:ServiceMODEL:TiguanYEAR:2022
Prices were better than expected.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2018