The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Hide T.09-23-2024
TYPE:ServiceMODEL:TiguanYEAR:2019
The service was fast and satisfactory, but they overcharged me. I found out after leaving the shop and asked him by e-mail. I received a mail that was a little less explanatory and less than polite. I have not received the refund since he replied to me 10 days ago. I also send an e-mail to their customer care SPECIALIST but she never replied to me.
Gracie L.09-22-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Because when I showed up from appointment the service was quick and efficient.
Shenita P.09-20-2024
TYPE:ServiceMODEL:TaosYEAR:2023
Waiting area was nice and clean. Staff was professional and courteous
William W.09-20-2024
TYPE:ServiceMODEL:JettaYEAR:2021
Holly D.09-20-2024
TYPE:ServiceMODEL:TaosYEAR:2023
Jon T.09-17-2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Lisa C.09-17-2024
TYPE:ServiceMODEL:AtlasYEAR:2023
Naquidrae J.09-16-2024
TYPE:SalesMODEL:TaosYEAR:2024
Great customer service
Mary E.09-16-2024
TYPE:SalesMODEL:JettaYEAR:2024
Joe Walker was friendly and courteous during our entire sales process. All questions asked were answered. Joes sales personality made both my husband and myself feel comfortable and relaxed. In the past looking and purchasing was not this experience.