Average Score (631 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

631 Ratings

4.7 Average

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  • Hide T.09-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The service was fast and satisfactory, but they overcharged me. I found out after leaving the shop and asked him by e-mail. I received a mail that was a little less explanatory and less than polite. I have not received the refund since he replied to me 10 days ago. I also send an e-mail to their customer care SPECIALIST but she never replied to me.

  • Gracie L.09-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Because when I showed up from appointment the service was quick and efficient.

  • Shenita P.09-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Waiting area was nice and clean. Staff was professional and courteous

  • William W.09-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Holly D.09-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jon T.09-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Lisa C.09-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Naquidrae J.09-16-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great customer service

  • Mary E.09-16-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Joe Walker was friendly and courteous during our entire sales process. All questions asked were answered. Joes sales personality made both my husband and myself feel comfortable and relaxed. In the past looking and purchasing was not this experience.

  • Shashawna M.09-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Fixed my vehicle