Average Score (631 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

631 Ratings

4.7 Average

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  • Justin M.08-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Excellent and friendly service from everyone I came in contact with.

  • Ryan L.08-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Dexter C.08-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Thecla H.08-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Joe Walker was knowledgeable and extremely personable during our time purchasing a car. We will go back to work with Joe anytime we need a car.

  • Melissa A.08-22-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    I had a great experience buying my new car. I felt very heard by Joesph Walker, he listened to my concerns and did not want me to get less than what i expected out of my new purchase.

  • Chrystal J.08-22-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    This is my second purchase fromKG Volkswagen and working with Joe Walker. He made both experiences smooth

  • Ann M.08-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Easy to make appointment online, good service, fast.

  • Sheria K.08-22-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Gale J.08-21-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    The customer service I received from Damien was top tier from his attitude, to way i felt welcome, and him going above and beyond to counter any issues met during the buying process . Extremely professional and in opinion Damien set the bar to which all other salesman should aim to imitate.

  • Monica B.08-21-2024

    TYPE:ServiceMODEL:PassatYEAR:2019